Online Education


For the convenience of our members, IIANC offers a variety of opportunities for online and self-study education. Many of these courses are approved for CE credit in North Carolina.

Important Note About CE Credit With Webinars - You are welcome to have additional staff sit in on the webinar, but the NC DOI attendance verification requirements allow that ONLY THE PERSON REGISTERED FOR THE WEBINAR CAN RECEIVE CE CREDIT. The NC DOI requires that we verify your attendance. We will ask a random question during the webinar, and you will be asked to respond. If you fail to respond, we will not be able to award you CE credit.

Contact the IIANC Education Department at or 888-275-8907 with questions.

ABEN - Agents & Brokers Education Network

With ABEN, you have access to courses and instructors from Big "I" associations around the country. ABEN offers a wide variety of classes on P&C, L&H, agency management, sales and marketing, professional development and more. ABEN’s live webcasts provides high quality CE training in your office at a fraction of the cost associated with attending an on-site course. The live webcast will stream professional instructors right into your office, along with related course material and the ability to ask questions and interact with other students as well as with the instructor. 

Training for New Hires

New Level Partners
Looking for industry training for your new employee? IIANC has partnered with New Level Partners to bring online training to new hires in the insurance industry. Online learning is ideal for new hires and job changers and is an excellent way to fit coverage education into the workday. This training is on-demand, interactive, cost-effective and measurable. 

CSR Boot Camp
IIANC has partnered with The Institutes to offer a proven training program designed to bring customer service representatives (CSRs) up to speed quickly and effectively. CSR BootCamp empowers CSRs to develop strong customer relationships with a solid foundation of knowledge of a wide range of insurance products and services. Plus, program completion puts CSRs closer to earning The Institutes’ Associate in General Insurance (AINS) designation.


IIANC Webinars

Upcoming Webinars

IIANC often presents webinars on a variety of issues ranging from technical topics to agency management to sales and more. Some webinars are filed for CE credit and many are available at no charge as a complimentary member benefit.
Access these webinars and registration information.  

Recorded Webinars

IIANC regularly presents webinars on a variety of issues including insurance coverages, automation, technology, social media, etc. We work with leading experts in these areas to present informative and timely webinars offered complimentary to IIANC members. If you missed one of IIANC's webinars, don't worry. Recorded webinars are available exclusively for IIANC members to watch on demand.
Access Recorded Webinars


Best Practices for Agency Operations Webinar Series

The Best Practices for Agency Operations series consists of 15-minute webinars and is presented at no charge by IIABA and Reagan Consulting. You can view the pre-recorded webinars on-demand and download presentations.  Topics include:

  • Best Practices - Key Metrics 
  • Mergers and Acquisitions as a Growth Strategy
  • 2016 Best Practices Study Highlights 
  • Perpetuation Planning
  • Producer Recruiting and Development
  • Best Practices Study - The Top FIVE Things It Can Help In Your Agency

Insurance Journal Academy of Insurance

As an added member benefit, IIANC members can now receive a 10% discount on online courses offered through the Insurance Journal Academy of Insurance with the code "IIANC". The Academy of Insurance offers high-quality insurance training in a convenient format. You can access a wide variety of courses taught by knowledgeable industry professionals, streamed directly to your computer or mobile device in an interactive webinar format. Take an online course through the Insurance Journal Academy and experience their motto: "Learn from the best without leaving your desk."

Big "I" Virtual University Webinars

IIANC membership provides access to webinars and technical training led by Big "I" Virtual University faculty experts from around the United States which teach agents what you need to know in order to stay on top of technical changes or industry issues. Webinars are offered both live and recorded for on-demand viewing - and sometimes at no charge. With access to a webinar recording, you can present the information conference-style so your entire agency can participate, making purchasing webinar recordings an excellent investment. (Note: CE requirements in NC apply as stated above.)