Trusted Choice: Training Opportunities


Agency Nation

Agency Nation, powered by, is the independent insurance industry's premier resource for those who want to dominate the marketplace. It provides a unique perspective on the sales, marketing and automation strategies used by top businesses in the industry. Featuring a variety of articles, blogs, podcasts, videos, eBooks and more on sales, marketing, and technology topics, Agency Nation is focused on helping insurance agents grow their business and market themselves in a digital world.

Agency Nation University is an on-demand learning platform for insurance professionals who want to get better at the business of marketing insurance. The exclusive Zero to Sales course is a proven step-by-step program that teaches how to win new insurance business online.  


The Power of 30 Seconds

The first 30 seconds of any inbound sales call sets the tone for the entire customer experience. In that short time, agencies can either earn valuable new business, or develop an unfavorable view from potential clients. Thanks to Trusted Choice, your agency can ensure that you make those 30 seconds count!

The Power of 30 Seconds is a free online training tool designed to help Trusted Choice agents convert inbound sales calls into clients. The program coaches you on creating and managing an inbound sales process for your agency. You can also earn a certificate of completion by testing your knowledge of the principles of handling inbound sales calls through the post-training quiz. Learn how to:
Establish an effective call workflow
Provide a positive customer experience
Manage phone system automation


Branding Guide

We developed the IIANC Brand Promise to explain our members’ advantage over the competition. It’s what sets Trusted Choice independent agents apart and makes us different. Our branding guide, which is available exclusively to IIANC members, breaks down the thought behind our brand promise, compelling reasons for using it in your agency's marketing efforts, and provides real-world examples on how to apply it in your agency. The real key to successfully advancing Trusted Choice independent agents in North Carolina is for ALL of us to work together to promote the brand. Obtain your free copy of the branding guide today and use this proven messaging to better communicate the independent agent brand promise to your agency’s customers and prospects.

Email for your copy of the IIANC Brand Promise.

Advertising 101 Toolkit

This kit of helpful tips, inside information, ideas, strategies and more will give you the tools to get the most bang for your advertising buck. You'll find everything you need to plan, develop and budget for smart, effective advertising that works, including:
  • A jump-start overview that gives you Advertising 101 at a glance.
  • In-depth guidance from advertising pros in easy-to-understand, easy-to-follow steps.
  • Worksheets to help you work through every step of the process.
  • Access to ready-to-use ads for customizable print, radio and digital campaigns.

Whether you choose to go it alone or seek the expertise of an advertising professional, this kit will demystify the process and the language of advertising so your agency can reap the benefits of this essential marketing tool.

Note: This area is currently under construction! We will update our site when more information is available.


Ever wonder how your agency's marketing compares to other agencies? Take a quick survey and we'll provide you a marketing scorecard and ideas on how to improve. You can also compare your agency with other agencies based on several criteria. Take a minute to see if you MeasureUp! Note that this tool is intended for agency management only. 


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