Dan Gilbert Insurance is a growing independent agency in Western North Carolina. We are a well-established, full-service agency that has been in this region since 1958 with multiple locations.
Dan Gilbert Insurance is seeking a detail-oriented, full-time Personal Lines Customer Service Representative.
- Service existing clients with policy endorsements, payments, reinstatements, renewal, answering customers' questions and solving concerns regarding their insurance policies in the office and by telephone.
- Write new business from incoming requests and by developing leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Establish Customer relationships and follow up with customers, as needed.
- Ability to work in a team environment
- Excellent communication skills – written, verbal and listening
- Strong organizational skills and computer skills
- Ability to multi-task
- Customer service focused
- Willingness to learn, be intuitive and resourceful
- Have a strong work ethic
- Valid NC Property & Casualty license
- 2 years personal lines, property & casualty experience
- Minimum High school education/some college and or degree a plus
- Experience with AMS360 desired
Please submit resumes to firstname.lastname@example.org