Annual Convention Speakers


Jason Hanson

Monday morning Keynote Address: Spy Secrets 99% of Americans Will Never Know
Former CIA Officer, Jason Hanson, is the Founder and CEO of Spy Escape & Evasion. 

The goal of Spy Escape & Evasion is to teach men and women how to be safe using Spy Secrets that 99% of Americans will never know. “You don’t need to spend 10 years becoming a black belt. You need to know how to be situationally aware, how to use defensive tools and techniques and learn the “Inside Secrets” to using these techniques to stay safe.” Jason began teaching two-day courses filling rooms across the country, training thousands.

In 2014, Jason won a deal on ABC’s hit reality series, Shark Tank. From there, Jason authored The New York Times Bestselling Book, “Spy Secrets That Can Save Your Life.”  Jason then opened “Spy Ranch,” a 320-acre facility to teach Evasive Driving, Pistol and Rifle Shooting, Intelligence Operations, Cyber Security and so much more. (Currently, there are additional Spy Ranches in development worldwide.) He has appeared on the Today Show, Dateline, Rachel Ray, Fox & Friends and more. Jason has been interviewed by Forbes, NPR, The Huffington Post and others. 

To learn more, read Jason’s official bio at:

Patrick Kinney

Executive Vice President of National Distribution, Travelers
Monday morning session title TBD

Patrick Kinney is Executive Vice President, Field Management at Travelers. He is also responsible Field Management Operations and Business Insurance Marketing. He is a member of the company’s Management Committee and Operating Committee.

Kinney began his insurance career with Travelers in 1983 as a Risk Management Information Specialist. He was a Risk Management Specialist, National Account Executive and Workers Compensation Managed Care Product Manager, Vice President of Sales & Marketing for Select, as well as Regional Vice President and Regional Executive for Travelers’ New England Region.

He serves on the Board of Directors for the Travelers Championship and is a member of the Board of Directors of Saint Francis Care, the parent organization of Saint Francis Hospital and Medical Center.

Kinney holds a bachelor’s degree in business logistics from Pennsylvania State University, and a master’s degree in business administration from Rensselaer Polytechnic Institute.



Kelly Donahue-Piro

Agency Performance Partners
Monday morning session: Agency Measuring Stick

Over the last decade, Kelly Donahue-Piro has helped hundreds of small businesses manage their organizations and market their products and services better. After holding sales, marketing and client relations management roles with mortgage, credit union and legal firms, the Bentley University Relationship Marketing grad joined a game-changing digital marketing and sales training organization focused on insurance agencies. 

Throughout her tenure there, she was responsible for driving customer satisfaction and success for local insurance agents —initially as a department of one and ultimately leading a staff of professionals who engaged with hundreds of insurance agencies every day. As an early employee taking part in the firm’s entrée into the insurance arena, Kelly was responsible for creating from the ground-up her role of Raving Fan Manager—a position modeled after the concept of true customer satisfaction Ken Blanchard explores in his best-seller, Raving Fans. 

She advanced to Vice President of Raving Fan Management, where she led a team of 18 Raving Fan Managers, each of whom served more than two-dozen customers. In this role, she was responsible for management oversight of customer marketing and marketing planning, website development and deployment, search engine optimization and search engine marketing, social media engagement, email marketing campaign management, customer relationship management tool optimization, sales management improvement and employee motivation and management.

Kelly also served as an agency coach and consultant, leading webinars, taking part in public speaking engagements with insurance carriers, hosting virtual training sessions, and conducting on-site coaching, where she provided local insurance agents the resources to help them pursue excellence for their operation. This consulting work centered on customer retention, cross-selling, referral programs, sales conversion best practices, web-based opportunity generation and training for front-line sales staff. 

Stacy Zapar

Founder, Tenfold | The Talent Agency
Monday morning session: Talent Recruitment Strategies

Stacy Donovan Zapar​ is a 20-year recruiting veteran for Fortune 500 tech companies. She launched Tenfold in 2012 and has since joined multiple recruiting technology advisory boards and consulted on global employer branding, social recruiting and sourcing initiatives for top employers including Zappos, TripAdvisor, Amazon and Netflix.
She was named 2015 Trendsetter of the Year for Talent Acquisition by SHRM's HR Magazine and has been featured in The Washington Post, Forbes, Fortune, Entrepreneur and many other publications. Stacy has close to 250,000 followers on LinkedIn and Twitter and her blog has more than a million views. She served as Technical Editor for Wiley's LinkedIn Marketing: An Hour a Day, is #6 on Huffington Post's Top 100 Most Social HR Experts and is #5 on LinkedIn's 50 Most Popular Recruiting Influencers. 

Stacy graduated from Washington & Lee University, studied abroad in Paris, France and has a California teaching credential. She is a self-proclaimed geekette who enjoys travel, gardening, classic films, online gaming and logic puzzles. She lives near the beach in San Diego with her husband and two young children.

Bob Rusbuldt

President & Chief Executive Officer  |  Independent Insurance Agents & Brokers of America (IIABA)
Tuesday morning session:

Robert A. Rusbuldt is President & Chief Executive Officer of the Independent Insurance Agents & Brokers of America, Inc. (IIABA).  He joined the association in May 1986 and was named CEO in April 2001. During his time at IIABA, Rusbuldt earned recognition as one of the leading lobbyists on tax, banking, insurance and financial services issues in Washington, D.C.  The Washington Post, The Hill and Roll Call all have named Rusbuldt as one of the “hot,” top lobbyists in Washington.

Rusbuldt is a regular guest on Washington’s News Channel 8, an ABC-TV news affiliate, providing political commentary and campaign and election analysis, and he appears regularly on CNN, CNBC, FOX , Bloomberg and other networks and shows to offer expert comment on political, legislative, policy and business issues.

Rusbuldt graduated Summa Cum Laude from King’s College in Briarcliff Manor, N.Y. with a degree in History/Political Science.  In 1981, Rusbuldt received his Master of Arts in Political Science from American University in Washington, D.C.  He was chosen to participate in the Symposium on the Presidency in 1978 and the American Studies Program.  

Rusbuldt’s tenure in Washington includes five years as Legislative Director for Rep. Carroll Campbell (R-S.C.), where he was responsible for House Ways and Means Committee work.  He also was the Legislative Director for the American Insurance Association, representing some of the largest property-casualty insurance companies in the country.  Rusbuldt was a Program Analyst at the U.S. Department of Labor, and spent one year as a Research Analyst for the Federation of Tax Administrators.  

Rusbuldt has worked on a number of political campaigns and has authored articles on tax policy, insurance, banking, economic, legislative and political issues.

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