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CISR Dynamics of Service

CISR Dynamics of Service
Description: Dynamics of Service is consistently one of our highest-rated programs. Participants repeatedly tell us how this one-day course transformed their lives immediately when back on the job. Not to mention how much FUN it was to attend! Difficult personalities are one of the realities of doing business. Dynamics of Service helps overcome the annoyance you may feel during these encounters - by learning behavioral styles and effective ways to communicate. You will learn a process that leads to satisfied and loyal customer relationships - which in turn leads to greater retention rates. 
 

**Dynamics of Service courses may be used to update the CISR designation. However, they do NOT count toward obtaining the designation.***

CE Credit: 6 Hours

Registration: 7:30 am - 8:00 am
Class Time: 8:00 am - 4:00 pm

Course Materials: Notebooks will be provided the day of class. 
CE Course: 6 Hours. Dynamics of Service is consistently one of our highest-rated programs. Participants repeatedly tell us how this one-day course transformed their lives immediately when back on the job. And how much FUN it was to attend. Difficult personalities are one of the realities of doing business. Dynamics of Service helps overcome the annoyance you feel during these encounters - by learning behavioral styles and effective ways to communicate. You can learn a process that leads to satisfied and loyal customer relationships - which in turn leads to greater retention rates. 
CISR Dynamics of Service courses may be used to update the CISR designation, however they do NOT count toward obtaining the designation.
CE Course: 6 Hours. Dynamics of Service is consistently one of our highest-rated programs. Participants repeatedly tell us how this one-day course transformed their lives immediately when back on the job. And how much FUN it was to attend. Difficult personalities are one of the realities of doing business. Dynamics of Service helps overcome the annoyance you feel during these encounters - by learning behavioral styles and effective ways to communicate. You can learn a process that leads to satisfied and loyal customer relationships - which in turn leads to greater retention rates. 
CISR Dynamics of Service courses may be used to update the CISR designation, however they do NOT count toward obtaining the designation.
When
5/23/2019 8:00 AM - 5/23/2019 4:00 PM
Where
Hilton Garden Inn 1320 17th Street Drive SE Hickory, NC 28602 UNITED STATES

Online Registration Instructions:
Click here to view instructions for how to register online.

IIANC Cancellation Policies & Event Disclaimers:
Click here to view cancellation policies and disclaimers for IIANC classes and events.
 

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