The Ultimate Account Manager: Module 2

The Ultimate Account Manager:  Module 2
This program is much more than the typical customer service training.  The series takes an in-depth look the day-to-day issues faced by account managers in their quest to become extraordinary.  Become an expert in client management, responding to multiple producers, prioritizing work, E&O pitfalls, etc...  Can't take all three modules in a row?  No need to worry.  Modules can be taken in any order to complete the program!
This class will cover Module 2 of the 3-part series program.  



Module 2 will cover:

  • Desk Management techniques
  • Preparing quality submissions
  • Performing coverage comparison analysis
  • 360° view of the insurance industry
  • Tips to improve your efficiency, productivity & attitude




CE Hours: 6 hrs
Registration:  8:00 - 8:30 AM
Class Time:  8:30 AM - 3:30 PM
Price:  $149 Members / $199 Non-Members


Much more than typical customer service training, this series takes an in-depth look at day-to-day issues facing account managers in their quest to become extraordinary. Includes client management, responding to multiple producers, prioritizing work, E&O pitfalls, etc.  Can't take all three modules in a row?  No worries modules can be taken in any order!  
This class is for Module 1 in the 3 part series of this program.  
Much more than typical customer service training, this series takes an in-depth look at day-to-day issues facing account managers in their quest to become extraordinary. Includes client management, responding to multiple producers, prioritizing work, E&O pitfalls, etc.  Can't take all three modules in a row?  No worries modules can be taken in any order!  
This class is for Module 1 in the 3 part series of this program.  
Much more than typical customer service training, this series takes an in-depth look at day-to-day issues facing account managers in their quest to become extraordinary. Includes client management, responding to multiple producers, prioritizing work, E&O pitfalls, etc.  Can't take all three modules in a row?  No worries modules can be taken in any order!  
This class is for Module 1 in the 3 part series of this program. 
Much more than typical customer service training, this series takes an in-depth look at day-to-day issues facing account managers in their quest to become extraordinary. Includes client management, responding to multiple producers, prioritizing work, E&O pitfalls, etc.  Can't take all three modules in a row?  No worries modules can be taken in any order!  
This class is for Module 1 in the 3 part series of this program. 
Much more than typical customer service training, this series takes an in-depth look at day-to-day issues facing account managers in their quest to become extraordinary. Includes client management, responding to multiple producers, prioritizing work, E&O pitfalls, etc.  Can't take all three modules in a row?  No worries modules can be taken in any order!  
This class is for Module 1 in the 3 part series of this program.  
When
3/27/2019 8:30 AM - 3/27/2019 3:30 PM
Where
IIANC Classroom 101 Weston Oaks Ct. Cary, NC 27513

Online Registration Instructions:
Click here to view instructions for how to register online.

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