New Hire Training

Start your new hires off right with our classroom and self-study prelicensing courses and online training in insurance essentials, coverages, business skills and more. Investing in your new employees with the proper education and training from the beginning can put them on the path to greater long-term success for your agency. IIANC members receive discounted pricing on these education and training programs.

Pre-Licensing Courses

If your new hire needs to obtain his/her Property & Casualty license, we offer classroom, online and self-study options for the required pre-licensing course. Our classroom option is taught by leading instructors at the IIANC office in Cary. Online and self-study pre-licensing options are available from A.D. Banker & Company for the Life & Health or Medicare Supplement Certification.  Scholarships are available for classroom pre-licensing courses (must meet eligibility requirements).

eLearning Portals

The eLearning Portals from New Level Partners brings new hire, business skill and leadership training to insurance professionals in an interactive online platform that is cost-effective and measurable. Over 60 modules are available on-demand for topics including CL and PL coverages, business communication and negotiation skills, and client management essentials. The Emerging Leader's Series is designed for new supervisors or managers. Each bundle includes multiple 45-60 minute courses and completion is flexible to the agency’s work environment (accessible for 4 months after purchase). 



CSR Boot Camp

IIANC has partnered with The Institutes to offer a proven training program designed to bring customer service representatives (CSRs) up to speed quickly and effectively. CSR BootCamp empowers CSRs to develop strong customer relationships with a solid foundation of knowledge of a wide range of insurance products and services. Plus, program completion puts CSRs closer to earning The Institutes’ Associate in General Insurance (AINS) designation. Study options for CSR Boot Camp courses include access to 24/7 interactive online training, as well as traditional print textbooks and course guides.