Knowledge Hub

We have created a library of how-to videos to help you navigate our website and portal. If you have questions that any of these videos do not cover please feel free to give us a call at (800) 849-6556 or send us an email at membership@iianc.com

We will be continually adding to this page, so if there is a video you would find helpful please let us know at membership@iianc.com and we will be sure to add it to our list!

How to Update Your Online IIANC Account

Learn how to update your personal IIANC account information to ensure your profile stays accurate and current.

How to Update Your Agency's Information

This video walks you through how to update your agency’s information in your IIANC online account to keep your profile accurate and up to date.

How to Add a Team Member to Your Agency Roster

In this video, you'll learn how to quickly add a new team member to your agency’s roster in your IIANC online account.

Creating and Managing Your Account

This video will walk you step by step through how to log-in or create an IIANC account and how to update your information.

Navigating the IIANC Homepage

This video will walk you through all of the features available to you on our IIANC homepage like our "I want to" feature, class finder and news articles.

Navigating the IIANC Website Menu

This video will walk you through what you can find under each section of the IIANC website. 

Navigating the IIANC Website and Member Portal

Navigating between our IIANC website and Member Portal can be a bit tricky when you're first getting the hang of it. After watching this video you will understand how to tell the difference between the two sites, and how to navigate between the two.

How to Become a Member of IIANC

This video is a step by step process of how to become a member of IIANC and what to expect in the first few weeks of your membership!