New Hire Training

Start your new hires off right with our classroom, self-study Pre-Licensing courses and online training in insurance essentials, coverages, business skills and more. Investing in your new employees with the proper education and training from the beginning can put them on the path to greater long-term success for your agency.

IIANC members receive discounted pricing on these education and training programs.

New Hire Training with MyAgencyCampus

Looking for industry training for your new employee? The IIANC has partnered with MyAgencyCampus to bring online training to new hires in the insurance industry. Online learning is ideal for new hires and job changers and is an excellent way to fit coverage education into the workday. Our new hire training is on-demand, interactive, cost-effective and measurable. There are three main paths on the site, plus many curriculum bundles that can be selected.         

Insurance Basics: Coverage and Risk Management

Intro to Insurance, Commercial Property, Commercial General Liability, Workers Compensation, Umbrella, Business Auto, Homeowners (HO3, HO4, HO6), Personal Auto, Valuable Articles, Personal Umbrella, Risk Management

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Job Role Learning Paths

Sales, Client Management, Client Service Support, Operations, Interns, New Leaders, Underwriting and Risk Management 
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Business Skills: Essentials for Agency Team Members

Business Writing, Time Management, Negotiation, Building Rapport, Leading Effective Meetings, Effective Presentations, Value Pitch, Project Management, Leadership Fundamentals 

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IIANC has launched InsurAcademy, a program that provides the necessary licensing education and hands-on career training to be "job ready" to work as a Customer Service Representative (CSR) in an independent insurance agency. If you are an IIANC member and have a new hire who needs the appropriate licensing and training, you can send him/her to InsurAcademy at a special, discounted rate!
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Risk Solutions IQ Training

This program is designed for new commercial lines producers and account executives. Risk Solutions IQ (RSIQ) is a 10-week, interactive virtual classroom program where participants acquire new skills to assess risk hazards, exposures and coverage gaps while practicing their value proposition. RSIQ incorporates independent study with four 'live learning" web-session led by an expert mentor and providing extensive discussion and Q&A. The four segments are: Commercial Property, CGL/Products, Workers Comp and Final Case Presentation. 
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Pre-Licensing Courses

If your new hire needs to obtain his/her Property & Casualty license, we offer classroom, online and self-study options for the required pre-licensing course. Our classroom option is taught by leading instructors at the IIANC office in Cary. Online and self-study pre-licensing options are available from A.D. Banker & Company for the Life & Health or Medicare Supplement Certification.  Scholarships are available for classroom pre-licensing courses (must meet eligibility requirements).
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Power of 30 Seconds - Phone Training

The Power of 30 Seconds is a training series designed to help you maximize the experience of customers calling your agency on the phone. The training has three sections that focus on workflow, soft skills and automation. Once the training is complete the training, you can take a short quiz and receive a certificate of completion.  This training is provided by Trusted Choice and available free to IIANC members.
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