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NEW: NC Property-Casualty Insurance Marketplace Report

Distributed in July 2024, this report provides a summary of the 2023 p-c insurance marketplace. Gain insights from seeing five years of premium, profitability, and commission data from the over 3,000 P&C insurance companies and groups doing business in North Carolina.

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2023 Best Practices Study (Update)  

The annual Best Practices Study (BPS) originated in 1993 as an initiative by the Independent Insurance Agents & Brokers of America (or Big I) to help its members build and maintain the value of their most important assets, their agencies. By studying the leading agencies and brokers in the country, the association hoped to provide member agents with meaningful performance benchmarks and business strategies that could be adopted or adapted for use in improving agency performance, thus enhancing agency value. The Big I retained the principals of Reagan Consulting to create and perform the first Best Practices Study. Annual updates are conducted to provide important financial and operational benchmarks and the Study is recognized as one of the most thoughtful, effective and valuable resources ever made available to the industry.

Get the Best Practices Study


2022 Agency Universe Study

Future One, a collaboration of the Big I and leading independent agency companies, has now released findings from the 2022 Agency Universe Study. This study is hailed as the most comprehensive of the independent agency system. The study surveys a wealth of issues about independent agencies operating in the U.S. including their numbers, revenue base and sources, number of employees, ownership, mix of business, diversification of products, technology uses, non-insurance income sources, and marketing methods. 

Get the Agency Universe Study


2020-21 IIANC Annual Membership Survey

Each year, IIANC surveys our membership to learn more about the challenges and needs of independent insurance agencies so that we can provide solutions to help our members' businesses thrived and grow... both now and in the future. We also took this opportunity to find out the final impact of COVID-19 on our members' agency revenues and operations in 2020.
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COVID-19 Impact on IIANC Member Agencies

In June-July 2020, IIANC surveys its members to find out the impact of COVID-19 on their agency operations, staffing, revenue and more. This information is intended to provide an overview of the current state of independent agencies in North Carolina as well as share insights into their future plans and growth expectations in a post-COVID world.
IIANC members must login to the page to have access to view this report. Not a member? Join today!