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The Carolina Agent

Read the 2022 edition of The Carolina Agent!

The Association of the Future

IIANC CEO, Aubie Knight discusses how IIANC is approaching the changes seen in the independent insurance agency, and how we are innovating to continue offering our members the best membership experience possible.

Chat GPT: The Key to Success for Independent Insurance Agencies

Chat GPT will change how independent insurance agencies perform customer service, and routine tasks, gather customer insights and produce marketing content. This FREE, new technology provides instant responses to questions, allowing faster, more effective communication with customers.

Top Performing Staff are Tricky...

Every independent insurance agency wants to be filled with top performers, but keeping those top performers is quite tricky! Setting goals, incentivizing, and motivating your top performers will help you retain them as employees.

Introducing the NC Alliance for Safe Transportation

Learn more about NCAST and how they are helping us keep our roads safe!

What's Your Agency's Workload Plan?

Operating without an agency workload and services plan is putting a cap on your agency’s growth. This process can seem daunting, but once you get started it’s not as bad as it seems. Let’s walk through the steps together.

The Impact of Budgeting for Your Agency

Want to have a bigger impact on your agency in 2023 through planning? Start with your budget. Over 70% of the businesses that have budgets in place report that this year’s budget is greater than the previous year’s budget.

You NEED E&O Insurance.

If you own your own agency, there is no question that you NEED errors and omissions (E&O) insurance. Our Chief Operating Officer, Rebecca Shigley, will dive in deeper to why E&O insurance is so important for your agency.

Get the Right People in the Right Positions

Agencies' main efforts in hiring and retention need to turn to hiring the right people for the right jobs. In this article we will walk through how to hire effectively by designing the interview process and assessing candidates in a way that will set you up for success.

Meet Prudent Pet

Intro to Catalyit

Watch this webinar recording for an overview of how to utilize your Catalyit subscription.

Meet CNA Surety!

Meet IMS program's newest carrier, CNA Surety.

The Impact of Technology on Your Agency’s Value

Successful adoption and integration of technology can have an exponential impact on any organization that will touch your growth and retention, scale of your agency, talent, and transferability.

Great Changes are Here – Is Your Agency Prepared?

Thought these unpredictable times, agency owners who are investing in their agencies are going to be very well positioned in the future. The best place to invest right now is right inside your agency.

Are You Prepared for Rising Interest Rates?

This new article from InsurBanc discusses the rising rate environment and it's effect on insurance agencies. Many agencies have variable rate loans and should now start to consider refinancing to a fixed rate loan as these increases will impact interest expenses.

Here Comes InsurEXPO22

InsurEXPO22 registration is NOW OPEN! We are so excited for you to join us and experience the amazing community of agents created by this event!

Planning for the Unexpected

Carey Wallace, the Founder of Agency Focus shares a heartbreaking story of an agency owner who was not prepared for the unexpected. Now is the right time to make a plan.

Questions to Consider When Buying an Agency: Part 2

Buying an agency is a complicated process. This article focuses on some additional factors, including indicators of success.

InsurAcademy Graduates: Where are They Now?

Karen Bull graduated from our InsurAcademy program in the summer of 2021, see where she is and what she's doing a year later!

Questions to Consider When Buying an Agency: Part 1

Buying an agency can be really complicated. Here are some questions to consider before makin the plunge.