Training
Equip your agency with the knowledge and skills needed to excel in the insurance industry. Our training programs offer solutions for every stage of your team's development, from onboarding new hires with essential skills to advancing careers through specialized courses like the Commercial Agent Training Series, CSR Masterclass, and IA-MBA. With a focus on practical, real-world applications, these programs are designed to strengthen your agency’s expertise and drive long-term success.
Commercial Agent Training Series
If you're new to commercial insurance or just need a refresher, this program is for you! Our new Commercial Agent Training Series will give you a strong foundation in a variety of Commercial Lines coverages, including commercial property and auto, inland marine, crime insurance, workers' comp and more. It provides a broad understanding of the property and liability loss exposures faced by most commercial clients and the coverages used to protect them. The series consists of three courses - IIANC members receive discounted pricing if attending all three days, but you can select to attend individual courses as your needs/schedule allow.CSR Master Class
Unlock the potential of your P&C Insurance CSRs with the CSR Masterclass, a transformative program designed to enhance skills in cross-selling, account rounding, handling objections, and generating referrals. This on-demand course, paired with live coaching and accountability calls, equips CSRs to confidently drive revenue growth, improve retention, and boost policies in force while fostering a service and sales culture within your agency
IA-MBA
Take your skills to the next level with the IA-MBA program. Designed for current and aspiring leaders, this virtual training covers essential leadership and financial strategies to help you grow your agency and empower your team. With 16 hours of CE credit and certification upon completion, the IA-MBA is your path to greater success.
New Hire Training
Start your new hires off right with our classroom and self-study Pre-Licensing courses and online training in insurance essentials, coverages, business skills and more. Investing in your new employees with the proper education and training from the beginning can put them on the path to greater long-term success for your agency. IIANC members receive discounted pricing on these education and training programs.The Ultimate Account Manager
No more reactive customer service! The Ultimate Account Manager will provide you with practical solutions to your most chanllenging real world issues as an account manager. Through this program you will enhance your skills, productivity, effectiveness and become balanced in your daily worklife and provide proactive customer service to your clients.