Disaster Resources - After the Storm

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Post-Disaster: What You Can Do

Disaster Assistance for Agents/Agencies


Trusted Choice Disaster Relief Fund

Assists Big "I" members and their staff in the event of unrecoverable losses caused by a hurricane or other natural disaster.

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IIANC Catastrophe Fund

IIANC's Catastrophe Fund offers IIANC members the opportunity to receive funding to help get your agency up and running again after a disaster. Interest-free cash loans are also available for IIANC members. For more information, contact Royce Henderson at rhenderson@iianc.com or 919-863-6512.

Catastrophe Extra Expense Coverage

If your agency's E&O insurance is with Westport or First Specialty, you may be eligible for the "Additional Coverage for Catastrophe Extra Expense" provision. Check your E&O policy or contact a member of IIANC’s E&O Department with questions: Gina Stallings gstallings@iianc.com or 888-275-8915 or Denise Miller dmiller@iianc.com or 888-275-8913.


Disaster Loan Assistance from the U.S. SBA

Businesses, private nonprofits, homeowners and renters that are located in a declared disaster area and meet other eligibility requirements can apply for federal disaster loans from the U.S. Small Business Association to help repair or replace damaged real estate, equipment, inventory and personal property.   

Learn More



InsurBanc understands the agent’s important role in the aftermath of these devastating weather events.  We are ready to help you with short term loans to bridge the gap while waiting for emergency funds to become available.  For our banking clients, we are also ready to assist you in accessing your accounts and lines of credit even if you have difficulty getting back to your office.  We hope to hear from you and remain hopeful for your safety. For more details, contact InsurBanc at 1-866-467-2262 | Member FDIC, Equal Housing Lender


The Golden LEAF Foundation

The Golden LEAF Foundation is now accepting grant applications for the N.C. Hurricane Florence Relief Fund. The fund was activated by Gov. Roy Cooper to respond to unmet needs of survivors, including housing, food, clothing, and other expenses. All funding will be used for grants to support local governments and 501(c)(3) nonprofit organizations providing direct assistance to survivors. Cooper has asked Golden LEAF to administer the N.C. Hurricane Florence Relief Fund grants.

Click here for more information


Emergency Supplies

Use of the IIANC Building in Cary, NC (space permitting)

IIANC's 17,000 sq. foot building has space available for your agency, should you need a place to setup. We are fully-covered with a back-up generator and WiFi is available. If you need the space, please contact Aubie Knight at aknight@iianc.com or 919-863-6546 or Judy McNeill at jmcneill@iianc.com or 919-863-6520.

Insurance/Claims Info for Your Customers


Property Insurance Issues After Hurricane Events

This summary by IIANC is presented for general information and is not intended to replace the insurance policy. Please read your policy for the complete description of coverages and the limitations on, and exclusions from, coverages.

View the Summary


Flood Insurance Claims Handbook

FEMA and the National Flood Insurance Program have prepared a detailed handbook to guide consumers through the process of filing a claim and appealing the decision on a claim, if necessary. 

Download Claims Handbook

Visit NFIP Site for Latest Info for Customers


Information from Selective Insurance Company

Selective insures many customers of IIANC member agencies through the Big "I" Flood Insurance Program and has provided the following info to help in processing flood claims. 

Understanding the Claims Process

Resources to Help Prepare For/Recover from a Flood


The NCJUA/NCIUA has specific procedures for filing claims for named and non-named storms. Directions for Policyholders, Producers and Member Insurers can be found on their website.

General Claims / Catastrophes Info and Procedures

How to File a Claim and Other Named Storm Procedures

Named Storm Alerts

NC Department of Insurance Resources

Notices from the NCDOI

Notices and information from the North Carolina Department of Insurance will be posted here as they are received by IIANC.

HurriClaims Center

The NCDOI HurriClaims Center is a great resource for information before, during and after a storm. The site contains a disaster preparedness guide and claims toolkit for consumers as well as info on disaster mediation, flood insurance, FAQs and important contact information.  Visit NCHurriClaims.com     

Claims Information

This area will be updated with specific information from carriers regarding filing claims and other pertinent info after a disaster. 

NC Carriers with Claims Contact Info
IIANC has compiled a list of carriers in North Carolina with the designated phone number and website for claims filing as easy reference.

Access Carrier List

Insurance Company Directory Search
If you don't see a carrier included on the above list, use this helpful tool from the NCDOI to search for a specific carrier and contact info.

Access Company Directory
Submit Claims Forms Offline
No internet access? AVYST is available anywhere, anytime - no internet service needed! Go ahead and download their eForms Wizard for free (before any potential internet access is lost!)

Download Now

IIANC Emergency Contact Information

If your agency needs assistance, please let us know. Contact information for IIANC's senior management team is below.

Aubie Knight, Chief Executive Officer
aknight@iianc.com, 888-274-6897

Rebecca Shigley, Chief Executive Officer
rshigley@iianc.com, 888-275-8912

Brad Faulkner, Chief Financial Officer
bfaulkner@iianc.com, 919-863-6543

Royce Henderson, VP Finance & Operations
rhenderson@iianc.com, 888-277-7623

Natalie Simpson, VP Digital Solutions
nsimpson@iianc.com, 888-277-6340

Joe Stewart, VP Governmental Affairs
jstewart@iianc.com, 888-275-8911

Rena Todd, VP Marketing
rtodd@iianc.com, 919-863-6540



Email:Office Phone:
Aubie Knight, Chief Executive Officeraknight@iianc.com888-274-6897
Rebecca Shigley, Chief Operating Officerrshigley@iianc.com888-275-8912
Brad Faulkner, Chief Financial Officer
Royce Henderson, VP Finance & Operationsrhenderson@iianc.com
Natalie Simpson, VP Member Experiencensimpson@iianc.com888-277-6340
 Joe Stewart, VP Governmental Affairs
LuAnn Wooters, VP Professional Developmentlwooters@iianc.com888-275-8908